Privacy.

Contact details you give us (name, email, company) when you reach out, sign up, or start an engagement.

Usage data from our products (Pynk, Onyx) needed to operate them: account settings, conversation history with your agent, connected-service tokens you explicitly authorize, and billing records.

We do not sell personal data. We do not use your data to train foundation models, and we route AI workloads only to paid, no-training API tiers.

To run the service you signed up for — your agent remembers what you tell it so it can work for you; that memory belongs to your account.

To bill you (processed by Stripe — we never store card numbers).

To respond when you contact us. That is the whole list.

You can cancel any subscription at any time from your dashboard (Manage billing).

You can request full account deletion at any time by emailing ttaffe@innovative-ai-solutions.ai from your account email. We complete deletion — account, agent memory, conversation history, and connected-service tokens — within 48 hours, and confirm by email.

Backups age out within 30 days of deletion.

Stripe (payments), Google (sign-in and the services you explicitly connect), AI model providers on paid no-training tiers, and our hosting infrastructure. Each receives only what is required to do its job.

Innovative AI Solutions [LEGAL ENTITY — confirm], Miami, FL.

Privacy questions: ttaffe@innovative-ai-solutions.ai