What we collect
Contact details you give us (name, email, company) when you reach out, sign up, or start an engagement.
Usage data from Onyx needed to operate the service: account settings, conversation history, connected-service tokens you explicitly authorize, and billing records.
We do not sell personal data. We do not use your data to train foundation models, and we route AI workloads only to paid, no-training API tiers.
How we use it
To run the service you signed up for. Your organizational memory belongs to your account.
To bill you (processed by Stripe — we never store card numbers).
To respond when you contact us. That is the whole list.
Deletion — your right, our promise
You can cancel any subscription at any time from your dashboard (Manage billing).
You can request full account deletion at any time by emailing info@innovative-ai-solutions.ai from your account email. We complete deletion — account, organizational memory, conversation history, and connected-service tokens — within 48 hours, and confirm by email.
Backups age out within 30 days of deletion.
Third parties we rely on
Stripe (payments), Google (sign-in and the services you explicitly connect), AI model providers on paid no-training tiers, and our hosting infrastructure. Each receives only what is required to do its job.
Contact
Innovative AI Solutions LLC. Phone: +1 (786) 677-9838.
Privacy questions: info@innovative-ai-solutions.ai
Innovative AI Solutions LLC · info@innovative-ai-solutions.ai